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Vaughan Sound offers maintenance and diagnostic support that is individually tailored to our clients’ specific operating conditions and budget.
We work with some of the UK’s most renowned facilities management providers, such as CBRE, Salisbury, and VINCI Facilities.
We respond flexibly to meet your exacting needs and demands, whether you want assistance on a pre-planned or ad-hoc basis.
Vaughan Sound can provide anything from expenditure plans that identify key service areas, advice on scheduled rates, preventative visits and recommended response times, through to design consultancy, setup and custom operational regimes for use by staff.
Our customer-focused team, call logging helpline, mobile service staff and management system are available 24 hours a day. We assist with technical problems as they arise and provide a fast and efficient call out and repair process.
Deployed to clients as soon as practically possible, our knowledgeable group of fully qualified and CRB/DBS checked engineers are always contactable via our smartphone call management system.
They offer expertise in the service sector and utilise our dedicated support software to access fault reports, tasks and data logs for a specific site or piece of equipment, providing test results and certification as required.
We have a range of service packages that ensure your equipment is always in optimum running order and compliant with legislation.
Specifically, our service agreements provide priority access to telephone assistance, remote support and specialist engineer call out, around the clock. Alternatively, our reactive support offers impromptu service at a standard schedule of rates.
Contact us today to find out more.