Vaughan Sound

Facilities Management

We work closely with facilities management companies and facility managers to provide a vast range of support services for sound, communications, and audio-visual systems.

Vaughan Sound offers maintenance and diagnostic support that is individually tailored to our clients’ specific operating conditions and budget.

We work with some of the UK’s most renowned facilities management providers, such as CBRE, Salisbury, and VINCI Facilities.

We respond flexibly to meet your exacting needs and demands, whether you want assistance on a pre-planned or ad-hoc basis.

Vaughan Sound can provide anything from expenditure plans that identify key service areas, advice on scheduled rates, preventative visits and recommended response times, through to design consultancy, setup and custom operational regimes for use by staff.

Our customer-focused team, call logging helpline, mobile service staff and management system are available 24 hours a day. We assist with technical problems as they arise and provide a fast and efficient call out and repair process.

Deployed to clients as soon as practically possible, our knowledgeable group of fully qualified and CRB/DBS checked engineers are always contactable via our smartphone call management system.

They offer expertise in the service sector and utilise our dedicated support software to access fault reports, tasks and data logs for a specific site or piece of equipment, providing test results and certification as required.

We have a range of service packages that ensure your equipment is always in optimum running order and compliant with legislation.

Specifically, our service agreements provide priority access to telephone assistance, remote support and specialist engineer call out, around the clock. Alternatively, our reactive support offers impromptu service at a standard schedule of rates.

Contact us today to find out more.

PLANNED PREVENTATIVE & REACTIVE MAINTENANCE

Tailored, nationwide service packages including 24/7/365 support.

EXPERIENCED SPECIALISTS

50+ years in the service industry, we’re experts in supporting sound, communications, and audio-visual systems.

FULLY ACCREDITED

We hold multiple key industry accreditations and memberships alongside our health and safety certifications:
AVIXA (The Audiovisual and Integrated Experience Association)
CONSTRUCTIONLINE (Gold Members)
ECA (Electrical Contractors’ Association) – Members since 1984
ISCVE (Institute of Sound, Communications & Visual Engineers) – Supporting Members
ISO 9001:2015 (‘Design Integration, Supply, Installation, Service and Support of bespoke audio-video, lighting, sound and digital signage solutions’)
SAFECONTRACTOR (Approved Contractor)

HIGHLY QUALIFIED

Our service engineers and technical representatives are fully qualified, uniformed, and utilise JobLogic software and PDAs for fault reporting and data logging.

   01554 740500

   support@paigroup.com

Vaughan Sound provides inspection, testing, reactive maintenance, remedial works,
planned preventative maintenance, and compliance certification in the following key areas:

Inspection
Testing
Reactive Maintenance
Remedial Works
Planned Preventative Maintenance
Compliance Certification

Public Address

BS EN 50849
BS 6259
BS 7827
 
 

Voice
Alarm

BS 5839-8
BS EN 50849
BS 7827
EN 54-16
EN 54-24

Induction
Loop

IEC 60118-4
 
 
 
 

Disabled
Refuge

BS 5839-9
 
 
 
 

Fire
Alarm

BAFE SP203-1
BS 5839-1

 

 

 

Vaughan Sound has over half a century of experience in supporting sound, communications, and audio-visual systems.

We provide a one-stop shop solution, meaning you don’t need to employ the services of multiple contractors
– ultimately saving you time, effort, and crucially money!